I turned my recent post into a short video remix. Hope you enjoy it in this new format.
The Notepad That Refused to Be a Bot
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At Xiaomi, I spent a few years working on smart speakers. We used to joke internally that our product required the user to change three habits just to turn on a light. You had to remember the wake word. You had to remember the command grammar. You had to remember which devices you had actually connected to the hub. Three small asks, each trivial in isolation, and every one of them a place where a normal person could quietly decide it wasn’t worth the trouble. The category eventually hit a ceiling, and the ceiling was not the technology. It was the accumulated weight of behavior change.
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